Copy and paste the log at the host website I've suggested below. To find sfc /scannow log open the Command Prompt, copy and paste the command below, then press Enter.Ĭopy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
If integrity issues are found in the scan please post the CBS log using the instructions below. This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system. You will see Command Prompt under Best match, right click on Command Prompt and select Run as administrator.Ĭopy and paste the command below in the Command Prompt, then press Enter. This needs to be run using an Administrator account.Ĭlick/tap on the Search icon (magnifing glass)in the Taskbar and type cdm. You should watch the scan to see the results at the end of the scan. If you receive the message 'no integrity violations were found' you don't need to do anything else, no corrupt files were found.
Important: There will be a short message at the end of the scan informing you of the results. The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions. There are several things which could cause this type of problem, file corruption is the first thing that comes to mind.
